Amenity staffing solutions for residential communities
Free, itemized proposal in a few quick steps — no account needed. See our services
Chosen by managers at
The Pool Attendant Company places trained pool attendants, monitors, and gate guards at HOA, condo, and hotel pools across six states.
TPAC handles check-ins, safety rounds, policy communication, and digital incident logging — so amenities stay safe, orderly, and welcoming all season. We operate across Texas, Florida, Georgia, South Carolina, North Carolina, and Colorado.
Built for every kind of community.
Master-planned communities
Multi-pool coverage, consistent standards, and one accountable point of contact across every amenity in the development.
High-rise & condominium towers
Controlled amenity-deck access, guest verification, and the professional presence residents and boards expect.
Boutique & new developments
Right-sized staffing for a single pool or a brand-new amenity — with the same training and reporting as our largest accounts.
Hotels & resorts
Guest-facing hospitality and safety coverage that protects both the guest experience and the property’s reputation.
What a pool attendant does.
Access verification
Residents and guests checked in at entry, so only authorized people use the amenity.
Half-Hour Quality Round
A walk of the property roughly every 30 minutes — eyes on the deck, the gate, and the water’s edge.
Policy communication
Posted pool rules applied consistently and professionally, defusing conflict before it escalates.
Real-time incident logging
Every issue documented digitally as it happens — plus furniture, vendor, and hospitality support.
What residents say about our attendants.
Reviews from residents and guests at the pools we staff, posted on Google.
5.05 out of 5 stars,578 reviews on Google
Google rating as of Oct 2026
- ★★★★★
Sofia was our attendant at our pool and was very kind and helpful we told her about a mess and she cleaned it up with no hesitation a attentive and helpful young lady
Elena L. · Posted on Google - ★★★★★
Kobe is great! He always keeps the amenities clean, is welcoming, answers any questions with a smile, and is always available when needing help!
Noylan B. · Posted on Google - ★★★★★
Daniella was a very great pool attendant today and was assisting everyone and having a conversation with everyone 🫶🏼 loved her!
Samantha R. · Posted on Google - ★★★★★
Our neighborhood pool is well maintained and The Pool Attendant Company has done a great job monitoring it. Timothy L. is friendly and helpful to anyone in the neighborhood that comes to the pool!
Heidi B. · Posted on Google - ★★★★★
Megan is an amazing pool attendant! She’s always so friendly and welcoming, and she’s a great greeter who makes everyone feel comfortable as soon as they arrive. She does a wonderful job and always has a positive attitude. Thank you, Megan!
Edith R. · Posted on Google - ★★★★★
Love our waterwheel pool and thanks to Destiny out pool attendant it’s been even better to visit my community pool
Cam S. · Posted on Google
See what your board sees.
This is the community portal a board gets, running on a sample community called Sapphire Cove. Tap a pool, open a report, sign a proposal. It is sample data and nothing you do is saved.
- Track your proposalWatch it move from requested to ready, and see every update in real time.
- Review, edit & e-signAdjust the details, request changes, and sign right in your dashboard — no paperwork.
- Request new proposalsNeed another season or location down the road? Start a new proposal without leaving your dashboard.
- Vendor invoicesView and keep track of your invoices, all in one place.
- Service reports & coverageOnce you’re live: days staffed, patrol rounds, incidents, and your safety all-clear rate.
- Chat & documentsMessage your team and find contracts, COIs, and reports whenever you need them.
Everything covered in every shift.
One predictable scope of work on every property we staff — from a single amenity deck to a master-planned community with a dozen pools.
- Resident & guest check-in at entry
- Daily surface skim of the water
- Optional add-on: water tested three times a day, logged by your attendant and shown in your portal
- Umbrellas opened at start, stowed at close
- Clear communication of policy & expectations
- Furniture presentation & organization
- Real-time digital incident reporting
- Light facility upkeep & restroom tidy
- Vendor tracking & access verification
- Active resident hospitality & engagement
Attendant vs. lifeguard vs. gate guard.
| Role | Primary job | Certified rescuer? | Best for |
|---|---|---|---|
| Pool Attendant / Monitor | Access control, safety rounds, policy communication, incident logging | No | HOAs & condos wanting supervision and lower liability |
| Lifeguard | Active water rescue & CPR response | Yes (lifeguard cert) | Pools legally requiring on-duty rescue |
| Gate Guard | Entry/exit security & credential verification | No | Gated communities & amenity entrances |
The difference between a pool attendant and a lifeguard is liability and role: an attendant manages access and conduct on the deck, while a lifeguard is certified to perform water rescues. Many HOAs choose attendants to control liability and cost while still keeping a staffed, supervised pool.
Staffing pools across six states.
From the Texas Gulf to the Carolinas to the Colorado front range — one accountable partner for every community pool.
Get staffed in three simple steps.
01Request your proposal
- Tell us about your property, pools, hours, and season with our quick proposal form.
- We build a free, itemized proposal around your exact schedule — no guesswork, no obligation.
02Onboarding & setup
- On signing, we send a W-9 and a Certificate of Insurance naming your community and management company as additional insured.
- We meet your community representative to capture your specific rules, policies, and expectations — then turn them into an operations manual and online wiki for the on-site team.
- We finish recruiting and training the staff assigned to your property.
03Service & success
- From day one, guests get a warm welcome and a clean, organized amenity area — the result of our Half-Hour Quality Round.
- Questions and concerns are handled with swift, accurate communication, and every submitted report is auto-forwarded to your community representative.
Pool attendant staffing, answered.
What does a pool attendant do?
Is a pool attendant the same as a lifeguard?
Which states does TPAC serve?
How much does a pool monitor cost?
Who do you staff?
Talk it through with our office.
Book a 15-minute call and we'll walk through your pool, your season and the staffing you need.
- Length
- 15 minutes
- With
- The Pool Attendant Company office
- Booking
- Pick a time on the calendar. The confirmation and invite come by email.
Rather call now? (786) 833-6707
15-minute call
With The Pool Attendant Company office. Free, no obligation.
Open the booking page in a new tabReady for your best season yet?
Get a free, itemized proposal built around your pools, hours, and schedule.