Pool attendant services for residential communities
Chosen by managers at
The Pool Attendant Company places trained pool attendants, monitors, and gate guards at HOA, condo, and hotel pools across six states.
TPAC handles check-ins, safety rounds, policy communication, and digital incident logging — so amenities stay safe, orderly, and welcoming all season. We operate across Texas, Florida, Georgia, South Carolina, North Carolina, and Colorado.
Attendants even skim the water surface daily and test the pool water twice a day — while full chemical maintenance and repairs stay with your pool-service company.
Built for every kind of community.
Master-planned communities
Multi-pool coverage, consistent standards, and one accountable point of contact across every amenity in the development.
High-rise & condominium towers
Controlled amenity-deck access, guest verification, and the professional presence residents and boards expect.
Boutique & new developments
Right-sized staffing for a single pool or a brand-new amenity — with the same training and reporting as our largest accounts.
Hotels & resorts
Guest-facing hospitality and safety coverage that protects both the guest experience and the property’s reputation.
What a pool attendant does.
Every shift covers the work a community board shouldn’t have to manage.
Access verification
Residents and guests checked in at entry, so only authorized people use the amenity.
Safety rounds
Property walks roughly every 30 minutes — eyes on the deck, the gate, and the water’s edge.
Policy communication
Posted pool rules applied consistently and professionally, defusing conflict before it escalates.
Real-time incident logging
Every issue documented digitally as it happens — plus furniture, vendor, and hospitality support.
Attendant vs. lifeguard vs. gate guard.
| Role | Primary job | Certified rescuer? | Best for |
|---|---|---|---|
| Pool Attendant / Monitor | Access control, safety rounds, policy communication, incident logging | No | HOAs & condos wanting supervision and lower liability |
| Lifeguard | Active water rescue & CPR response | Yes (lifeguard cert) | Pools legally requiring on-duty rescue |
| Gate Guard | Entry/exit security & credential verification | No | Gated communities & amenity entrances |
The difference between a pool attendant and a lifeguard is liability and role: an attendant manages access and conduct on the deck, while a lifeguard is certified to perform water rescues. Many HOAs choose attendants to control liability and cost while still keeping a staffed, supervised pool.
Staffing pools across six states.
From the Texas Gulf to the Carolinas to the Colorado front range — one accountable partner for every community pool.
TPAC’s accountability model means a board always knows their pool is staffed, supervised, and documented — every round, every shift, all season.
Your pool’s whole season, in one live dashboard.
Every community we staff gets a real-time portal — safety-round counts, all-clear rate, logged incidents, inspections, and the proof of service your board can bring to the next meeting.
Documented, not just promised.
- Live all-clear rate across every safety round
- Every incident logged, time-stamped & attributed
- Amenity inspections and notes for management
- Direct chat with the attendant on duty
Everything covered in every shift.
One predictable scope of work on every property we staff — from a single amenity deck to a master-planned community with a dozen pools.
- Property walks every 30 minutes
- Resident & guest check-in at entry
- Daily surface skim of the water
- Pool water tested twice daily
- Umbrellas opened at start, stowed at close
- Clear communication of policy & expectations
- Furniture presentation & organization
- Real-time digital incident reporting
- Light facility upkeep & restroom tidy
- Vendor tracking & access verification
- Active resident hospitality & engagement
Get staffed in three simple steps.
01Request your proposal
- Tell us about your property, pools, hours, and season with our quick proposal form.
- We build a free, itemized proposal around your exact schedule — no guesswork, no obligation.
02Onboarding & setup
- On signing, we send a W-9 and a Certificate of Insurance naming your community and management company as additional insured.
- We meet your community representative to capture your specific rules, policies, and expectations — then turn them into an operations manual and online wiki for the on-site team.
- We finish recruiting and training the staff assigned to your property.
03Service & success
- From day one, guests get a warm welcome and a clean, organized amenity area — the result of our Half-Hour Quality Round every 30 minutes.
- Questions and concerns are handled with swift, accurate communication, and every submitted report is auto-forwarded to your community representative.
See what your board sees.
This is the community portal a board gets, running on a sample community called Sapphire Cove. Tap a pool, open a report, sign a proposal. It is sample data and nothing you do is saved.
- Every pool, every shift. Check-ins and half-hour rounds show up as the attendant files them, pinned to the pool they came from.
- One report history. Rounds, daily reports, inspections and incidents in one list, searchable by date, pool and attendant.
- The paperwork, too. Invoices, the season schedule, proposals you sign on screen, and messages with your account manager.
Pool attendant staffing, answered.
What does a pool attendant do?
Is a pool attendant the same as a lifeguard?
Which states does TPAC serve?
How much does a pool monitor cost?
Who do you staff?
Ready for your best season yet?
Get a free, itemized proposal built around your pools, hours, and schedule.