Our services
& why our customers renew with us each season.
Gate access & Sign-in Management
Underage visitors without a guardian
Non-Resident pool usage / Trespassing
Ensuring compliance at entry
With our pool attendant spending 80% of their time at access points, they will be able to prevent:
Banned pool items
Visitors seeking to exceed the established guest limit
Hourly amenity and janitorial upkeep
Maintaining welcoming amenities
Our attendants follow strict protocols to keep the pool area tidy and organized at all times. You can expect:
Attendants to conduct hourly restroom checks to maintain cleanliness and restock supplies.
Chairs and other furniture to be adjusted immediately if found out of place, ensuring a clean, orderly appearance.
Amenity Policy enforcement
Promoting the optimal experience
With our pool attendants at your community's pool, your management team can focus on other areas of the community knowing that there is a figure of authority at the pool who represents the interest of the community.
Before the season begins, we will work with your management team to develop an operations manual for our employees to reference and enforce throughout their shift.
Add-on services
Optimizing the patron experience
To better serve your community, we offer additional services:
Silicone Wristband Distribution
After-hours Porter Service
Digital Pool Cards/ Sign-In Software via Pool Pass
Towel Distribution & Laundry Service
Lifeguards
Safety: Protected
Under specific circumstances, we offer lifeguard staffing as well. Communities interested in this service must meet a minimum staffing volume threshold and geographic proximity to one of our offices to ensure superior operations. Typically, resorts and master planned communities in Georgia, Florida, or Texas qualify for this service.
Want to learn more and see if your community qualifies? Click here and contact us.
FAQs
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By placing a designated authority at the entrance of your community pool, residents can enjoy peace of mind knowing that rules will be enforced, ensuring a safe and enjoyable environment. This proactive measure helps prevent disruptions such as loud music, property damage, unauthorized access, and other issues that can compromise the values and experience of your community.
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Our pricing is consistently considered some of the best in the industry. The discounted hourly rates that our large clients benefit from are generally within range of the hourly rates provided to our clients with smaller needs.
Our goal is to save your community money while providing the highest value of service.
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Odds are, we not only meet the policy minimums of your organization but exceed them as we carry some of the highest limits of general liability, commercial auto, and workers' compensation insurance in the industry.
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Having a dedicated pool attendant can start in as little as one week.
Want to speak to our team to learn more?
Click here to get the conversation started.
If you're ready to take the plunge and have the best pool season yet,
The Pool Attendant Company
Corporate Headquarters:
8105 Rasor Blvd Suite 227 Plano, Texas 75024
For Sales, New Customers & Leadership:
(770) 878-2379 | Outreach@thepoolattendantcompany.com
Sales & Executive Department | 24/7 Availability
For Human Resources & Current Customers:
(833) 300-1015 | Admin@thepoolattendantcompany.com
Customer Service & Operations | 24/7 Availability