Terms of Service for The Pool Attendant Company
Effective Date: 01/01/2024
Last Updated: 10/4/2024
Welcome to The Pool Attendant Company. By accessing or using our website, services, or submitting forms for proposals and inquiries, you ("user," "you," "your") agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services or website. If you do not agree with any part of these Terms of Service, you must not access or use our website or services.
1. Acceptance of Terms
By accessing our website (www.thepoolattendantcompany.com) or using our services, you agree to be legally bound by these Terms of Service, our Privacy Policy, and any other policies, agreements, or disclaimers posted on our website. If you submit a request for a proposal or other information through our online forms, you expressly consent to the terms outlined in this document.
These Terms apply to all users of the website, including without limitation visitors, customers, clients, and others who engage with our services.
2. Eligibility
You must be at least 18 years old and capable of entering into a legally binding agreement to use our services. By accessing or using our website, you represent and warrant that you are of legal age to form a binding contract with The Pool Attendant Company and meet all of the eligibility requirements.
3. Services Provided
The Pool Attendant Company provides professional pool staffing and pool monitoring services, including but not limited to:
Access management and credential verification for pool usage.
Rule enforcement to ensure a safe and enjoyable pool environment.
Pool deck upkeep, including furniture arrangement and cleanliness.
Customer service to address resident inquiries and pool concerns.
Bathroom and facility maintenance.
Submission of proposals based on user-provided information.
4. Proposal Submission and Service Requests
Users may submit requests for proposals via forms on our website or by contacting us directly. By submitting these forms, you agree to provide accurate, complete, and current information. Any inaccuracies or omissions may result in delays or the inability to fulfill your request.
Data Usage and Processing:
The information you provide through these forms will be processed according to our Privacy Policy. We may contact you using the information provided to clarify service requirements, discuss proposal details, or confirm requests.
We reserve the right to reject, cancel, or modify any proposal requests at our discretion if we suspect fraud, inaccuracy, or violations of these Terms.
5. Account Registration
For certain services, you may be required to create an account with The Pool Attendant Company. When registering, you agree to provide and maintain accurate, current, and complete information. You are responsible for the confidentiality of your account credentials and all activities conducted under your account.
We reserve the right to suspend or terminate accounts that we determine, in our sole discretion, are violating these terms, engaging in unauthorized activities, or threatening the integrity of our services.
6. Payment Terms
If you engage with our services on a paid basis, all payments must be made in accordance with the terms specified in your proposal or agreement. We accept payment through authorized payment methods, including credit cards, ACH transfers, or other pre-approved methods.
Invoices are due within 7 of issuance unless otherwise specified in your agreement. Failure to remit payment on time may result in the suspension or termination of services.
Disputed Charges:
If you believe that any charges have been made in error, you must notify us in writing within 30 days of receipt of the invoice. Disputed charges will be reviewed, and adjustments may be made if necessary.
7. Use of the Website
When using our website, you agree not to:
Violate any laws, regulations, or ordinances, whether local, national, or international.
Engage in any activity that could damage, disable, or impair the functionality or appearance of the website.
Upload, post, or transmit any viruses, malware, or other malicious code.
Collect or harvest any personal data from other users of the website.
Impersonate another individual or entity or otherwise misrepresent your affiliation with a person or entity.
We reserve the right to restrict, suspend, or terminate access to our website or services if we believe, in our sole discretion, that a user is violating these Terms or engaging in inappropriate behavior.
8. Third-Party Services and Links
Our website may contain links to third-party websites, applications, or services that are not owned or controlled by The Pool Attendant Company. We are not responsible for the content, policies, or practices of third-party websites, and you agree to access these third-party sites at your own risk.
Additionally, we may use third-party service providers, including but not limited to Squarespace (our hosting platform) and Google Analytics, to facilitate our services. These providers may have their own terms and privacy policies, which you should review when engaging with their services.
9. Intellectual Property
All content, graphics, logos, designs, text, and other materials displayed on our website are the intellectual property of The Pool Attendant Company or our licensors, and are protected under intellectual property laws, including copyright, trademark, and trade secret laws.
You may not copy, reproduce, modify, distribute, or publicly display any part of our website or services without our prior written consent. All rights not expressly granted to you under these Terms are reserved by The Pool Attendant Company.
10. Termination of Services
We reserve the right to terminate or suspend your access to our website or services at any time, with or without notice, for reasons including but not limited to the following:
Breach or violation of these Terms.
Engaging in fraudulent or unlawful activities.
Non-payment of any fees due.
Unexpected technical or security issues.
Upon termination, your right to use the website and services will immediately cease, and we may delete any data associated with your account. Any outstanding payments will remain payable after termination.
11. Disclaimer of Warranties
Your use of the website and services is at your sole risk. The website and services are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, whether express or implied.
The Pool Attendant Company does not warrant that:
The website or services will be uninterrupted, error-free, or secure.
Any information obtained from our services will be accurate or reliable.
Any defects in the services will be corrected.
We disclaim all warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
12. Limitation of Liability
To the fullest extent permitted by applicable law, The Pool Attendant Company, its affiliates, officers, directors, employees, or agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the website or services, including but not limited to:
Loss of profits, data, or goodwill.
Costs of procuring substitute services.
Unauthorized access or alteration of your transmissions or data.
Any other damages resulting from your use of the website or services.
Our total liability to you for any claim arising from these Terms will not exceed the amount paid by you for our services within the preceding 12 months.
13. Indemnification
You agree to indemnify and hold The Pool Attendant Company, its affiliates, officers, directors, employees, and agents harmless from any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or in any way connected with:
Your access to or use of our website or services.
Your violation of these Terms.
Your infringement of any third party’s intellectual property rights or other legal rights.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of our services will be subject to the exclusive jurisdiction of the state or federal courts located in Plano, Texas.
15. Modifications to the Terms of Service
We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, along with the updated "Effective Date" at the top. Your continued use of our website and services after any changes are made constitutes your acceptance of the new terms.
16. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to be in full force and effect.
17. Contact Information
If you have any questions or concerns regarding these Terms of Service or need to contact us, please reach out to:
The Pool Attendant Company
8105 Rasor Blvd, Suite 227, Plano, TX 75024
Phone: 770-878-2379
Email: admin@thepoolattendantcompany.com